Frequently Asked Questions
Is AMLPrep a law firm?
No, AMLPrep is not a law firm. We provide compliance education and training to help Australian businesses understand AML/CTF obligations. We do not provide legal advice. For legal guidance specific to your circumstances, please consult a qualified legal professional.
Can I get a refund?
Yes, we offer a 14-day refund policy on all courses. If you're not satisfied with your purchase within 14 days of enrollment, you can request a full refund. Simply contact us at hello@amlprep.com with your order details.
Do you offer bulk or team pricing?
Yes, we do! Our Team plan covers up to 5 seats and includes discounted pricing, centralised reporting, and dedicated support. For pricing details and to discuss your team's specific needs, please reach out to us at hello@amlprep.com or use the contact form above.
What qualifications do your instructors have?
Our instructors are experienced AML/CTF compliance professionals with extensive backgrounds in risk, reporting, and regulatory requirements. All content is developed by qualified experts and kept up to date with the latest AUSTRAC guidance and regulatory changes.